Public Sector & Education
A standards-anchored, independent baseline before the tender.
Why it fits
- Legacy citizen services with deep IA/flow problems and a low usability baseline.
- Statutory accessibility obligations — the sharpest, most budgeted trigger.
- Data-protection and transparency duties are structural.
- Digitalisation mandates (e-government) create baseline-audit demand.
When an audit makes sense
An accessibility obligation or complaint on a citizen-facing service (BITV/EN 301 549)
An e-government service with poor completion rates
A portal/replatform tender needing an independent requirements baseline
A privacy/transparency review of a public digital service
Buying behaviour
- Digital/e-government leads, accessibility officers
- Procurement offices; formal tendering, long cycles
- Partnering with a framework-listed vendor is often the realistic entry
Regulatory context
- Germany: BITV 2.0 and public-sector accessibility duties; EN 301 549.
- Austria: Web Accessibility Act (WZG) for public bodies; DSG + GDPR.
- Switzerland: BehiG/BehiV duties for federal services.
- WCAG 2.2 AA as the practical common denominator.
How we position
- Accessibility as compliance and citizen impact, evidenced against the exact standard.
- Neutrality and documentation rigour — public buyers need defensible evidence.
- An independent baseline before the tender.
Recommended services
Accessibility Audit (WCAG 2.1+)
An accessibility audit evaluates digital products against WCAG 2.1+ standards across visual, motor, cognitive, and technical dimensions.
Content & Information Architecture Analysis
This analysis examines how content is structured, labeled, and discoverable.
Product & Platform Analysis
This analysis treats the product not as an isolated artifact, but as a coherent system of goals, user groups, features, technical constraints, and organizational dependencies.
Privacy-by-Design Architecture
This module translates legal requirements into concrete design, data, and process decisions.
Decision & Maturity Assessment
The maturity assessment clarifies where a product, team, or organization currently stands—methodologically, organizationally, and strategically.
Relevant case studies
Direct answers
Against WCAG 2.2 AA and EN 301 549, mapped to BITV 2.0 or WZG/BehiG by country — with defensible, documented evidence.
Depending on the process, directly or via partnership with a listed vendor. We provide the independent, standards-anchored baseline.
Clarity about your system — with evidence.
A structured, independent audit with a prioritised, buildable path. No credentials, NDA before any confidential access.